How to Place a Wholesale Order
Ordering Wholesale with us is very simple. You will begin by applying for your wholesale account. First click "Create an Account", this will bring up a series of boxes for you to fill out. Complete all the information, enter your tax id or resellers number and choose the type of account (Wholesale, Bowling/Bounce Biz or Dropship), and click submit. Once the check is complete, you will be emailed an approval and a confirmation. If you don't see the confirmation within a few minutes, check your spam filter to make sure it did not get marked as spam. To help prevent this, add firstname.lastname@example.org to your contact list! Once that is done you can log in and begin placing your order.
Please note, We are no longer accepting distributors for Amazon.com
Our Base unit is 12 pair (1 dozen).
Most of our items have a minimum order of 1 dozen (12) pair )but PLEASE Pay attention to the Minimum order. You cannot order less than the minimum order (if not specified the minimum is 12 pair/pieces) on any particular item.
Once your checkout is complete, Your order will then be sent to our system for processing. You will receive email notifications on the status of your order as it goes through processing and upon shipment.
Order Fulfillment and Shipping
Orders are usually processed within 24 to 48 hours. We use a multi-check system and advanced technology in processing your order to reduce errors and expedite delivery. In the case of the rare out of stock occurrence, you will be notified via email and/or phone to the contact info that you entered in your account registration.
Orders are shipped via UPS Ground unless expedited shipping options are chosen during your checkout. Once shipped, your tracking number will be emailed (don't forget to add us to your contact list) to you so that you may check the status of your order at your leisure through the UPS website or Google (just copy and paste the number into the search field). If there is a situation during shipment, that will delay the arrival of your package, you will be notified from UPS Quantum View.
We accept Most major Credit Cards and PAYPAL. You can make payments to our PayPal account using email@example.com.
Sorry, No open invoices.
We Do Not Sell or Give away Customer Information, period. Your information is processed through 1024 bit encryption to protect against hackers, etc. The checkout process is totally secure.
If you have any questions concerning your security on our site please call us at 1-866-61SOCKS.
If you Loose or Forget your User ID or Password, Use the “Forgot Password” or “Forgot User ID” feature. The info will be emailed to you at the address on file. Please ensure that your spam filter is set to allow our emails to come through. If you don't see the email in your inbox, Please check your Spam Filter. Be sure to add us to your contact list!
Items can be returned and replaced for quality issues within 10 days of receipt. Orders in which the Wrong Size, Color or Style, etc was ordered can be returned, unopened, at the customers expense. In the case of rush orders, You must allow ample time for the processing and shipment of your order.
Other General Information
We believe it is always wise to be good stewards of all of our resources. With this in mind, we make every effort to reduce our impact on our environment by reusing everything possible from boxes to our process air and water, and by recycling and reducing all non reusable resources.
Soles4Soles, Socks4Soldiers, Delancy Street Foundation. Children's Home (Chattanooga,TN)
Better Business Bureau 2009. Certified Veteran Owned Business. US Government CCR.